Job Title: Transitional -Age Youth Housing Coordinator
Job Location: Providence Housing Office
Reports to: Director of Housing Stabilization
Position: Full-time, nonexempt (37.5 hours per week)
Compensation:$26 to $28 an hour, depending on experience, with benefits that include health/dental insurance, 15 paid holidays, accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan with employer match
ABOUT US:Sojourner House is a comprehensive domestic violence and sexual assault agency that provides residential, educational, and community-based interventions to families and individuals impacted by abuse. We have offices in Providence and Woonsocket, and programs that operate statewide. Our goal is to help our clients rebuild their lives, through a variety of services. All of our programs work from the premise that violence is an unacceptable means to solving interpersonal conflict, and we encourage only non-violent methods of working out conflicts.
BASIC FUNCTION: Working with the Housing Team and the larger residential program, the Coordinator will provide direct services and programming to Transitional Age Youth (TAY) in Crisis Housing and Rapid Rehousing clients. Transitional Age Youth are typically between the ages of 18 to 24 and are navigating complex processes as they navigate from adolescence to adulthood, usually without parental support. The Coordinator will shape, organize, and monitor the TAY program, take ownership of relationships with external partners, and lead special initiatives. They will also work alongside other staff of the Residential Housing Program to provide clients with support and empowerment as they seek to rebuild their lives.
PRINCIPAL JOB DUTIES:
· Develop, implement, and refine service plans and programming tailored for Sojourner House transitional-age youth (18–24).
· Coordinate referrals and partnerships with external providers (housing, education, employment, healthcare, etc.) and serve as the main liaison for those collaborations.
· Track and monitor youth program outcomes; prepare reports for internal use and funders.
· Provide advanced case management for youth with complex needs, ensuring trauma-informed and culturally competent practices.in Sojourner House’s Youth Crisis Housing, Youth shared Transitional Housing, and Youth Rapid-Rehousing programs. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment. Develop action plans with clients that outline goals related to education, employment, child care and maintaining housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.
· Develop and implement programming to benefit clients in the housing programs, which can include units statewide. At a minimum, the Coordinator will facilitate 1-2 support groups, workshops, or life-skills training sessions per week that will benefit Youth housing clients and other community members. The Coordinator will regularly assess the needs of Sojourner House’s TAY housing clients and offer programs reflective of those needs.
·
Organize
and lead youth advisory boards or feedback sessions to inform program
development.
Develop resources (handbooks, guides, curricula) that support youth in
achieving independence.
· Working with the Family and Child Clinician, and School Based Advocates, coordinate children’s services and make referrals as necessary for families with minor children, which may include but are not limited to: enrollment in the local school system, art expressive therapy groups, tutoring sessions, play groups, field trips, after school, recreational and enrichment activities, child care and mental health programs.
· Answer phone calls, conduct intakes of new clients, and provide referrals and information to potential housing clients.
· Provide shelter coverage when needed at Sojourner House’s emergency shelter(s).
· Monitor and implement crisis, transitional housing and rapid re-housing policies and ensure that residents follow these rules and procedures by creating an environment of trust and community.
· Complete data entry and submit necessary reports as required for grant compliance.
· Address the maintenance needs of housing units as needed. This may include communication with landlords and property management companies to provide repairs.
· Provide support to clients in Sojourner House’s Youth Housing Program, including occasional flexibility with work hours to accommodate clients’ schedules and needs. Stay abreast of RI community housing and TAY-related advocacy issues by building and maintaining relationships with housing and social service agencies in Providence, northern Rhode Island, and throughout the state.
· Prepare and deliver community presentations in Rhode Island on issues related to domestic violence, youth, and housing when requested.
· Support Sojourner House’s philosophy of client empowerment and respect for individual choices.
· Work as necessary with the Volunteer Manager to help supervise volunteers. Provide guidance, training, and consultation to entry-level staff, interns, or volunteers.
· Perform other duties as requested by the Sojourner House management team.
EDUCATION: Bachelor’s Degree in social work, psychology or related field preferred
EXPERIENCE AND SPECIAL SKILLS:
· Minimum 2–3 years of direct case management experience, ideally with youth/young adults or trauma-impacted populations.
· Demonstrated experience coordinating across multiple systems (housing, education, employment, healthcare, juvenile justice).
· Strong understanding of adolescent and young adult development, including transitional challenges.
· Experience with program coordination or development (e.g., running groups, creating resources, liaising with partners).
· Strong organizational skills, including data management and reporting.
· Ability to lead projects or initiatives independently.
· Cultural humility and experience working with diverse populations.
· Familiarity with domestic violence, sexual assault, and human trafficking
· Familiarity and/or experience with youth homelessness or housing insecurity
· Must be organized and demonstrate superior leadership skills
· Proficiency in Spanish is preferred
· Computer literacy (Google Workspace, Word, Excel, and general Internet skills)
· Familiarity working with individuals from different cultures and backgrounds
· Experience developing and delivering community presentations
· A demonstrated familiarity with youth, LGBTQ+, HIV/AIDS, mental health, and/or substance abuse populations
· A valid driver's license and access to a vehicle to facilitate traveling between the agency’s multiple locations
· Comfort working individually and in teams
· Innovative thinking to approaching issues of poverty and service delivery
· Familiarity with social service services in Rhode Island
· Applicant must pass a background check
· Ability to work a flexible schedule, including one night a week and occasionally one weekend day.
PHYSICAL DEMANDS: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as necessary.
· Regularly required to stand; sit; walk, use hands to finger, handle, or feel; reach with hands; and talk or hear
· The employee must be able to carry objects weighing 10 – 25 pounds occasionally
· Frequently required to walk and climb several sets of stairs
· Must be able to drive; frequent travel to other locations within the community and local region
· The noise level in the work environment is usually moderate and the environment is sometimes chaotic
TO APPLY: Please send a resume, cover letter, and list of 3 professional references to resumes@sojournerri.org with the subject line “TAY Housing Coordinator” or by mail to Sojourner House, Attn: HR Department, 386 Smith Street, Providence, RI 02908. Applications will be accepted on a rolling basis, so early submissions are encouraged. No phone calls, please.
Sojourner House is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. To learn more about Sojourner House, please visit www.sojournerri.org.
