AS220 Chief of Staff
Reports to: Artistic Director To apply: Please email your resume and cover letter to jobs@as220.org by 5 PM on Thursday, May 14th, 2026.
Status: Full-Time, Exempt
Compensation: $70,000-$76,000 + benefits
About AS220
AS220 is a non-profit community arts organization in Providence, Rhode Island. We own three buildings downtown, where we provide Rhode Island artists of all ages with affordable access to creative education opportunities, galleries, performance venues, residential spaces, and work studios. Our largest programs are AS220 Youth and our Live/Work program. Exhibitions and performances in our galleries and venues are unjuried, uncensored, and all ages. AS220 envisions a just world where all people can realize their full creative potential.
Position Summary
The Chief of Staff is responsible for how the organization functions internally through people, systems, and accountability. This role leads Human Resources and organizational systems, ensuring that staff are supported and expectations are clear so staff can effectively serve the community. The Chief of Staff also manages how staff enter and exit their time at AS220. This role is also responsible for directly supporting the Artistic Director with any needs that arise.
Core Responsibilities
HR Strategy & Leadership
Design and lead a people-centered HR strategy aligned with AS220’s values
Advise leadership on personnel issues, performance, and organizational health
Translate values into clear, humane, and enforceable policies
Hiring, Onboarding & Retention
Oversee hiring processes, including job descriptions, recruitment strategy & rubrics
Ensure equitable, transparent, and legally compliant hiring practices
Design and maintain onboarding systems for staff, fellows, interns, and contractors
Lead retention strategies and staff feedback systems
Employee Relations & Performance
Serve as primary point of contact for employee concerns, conflict resolution, restorative processes, and disciplinary processes
Manage performance review systems, improvement plans, promotions, and separations
Ensure consistent and fair application of policies
Compensation, Benefits & Compliance
Oversee payroll coordination, benefit administration, and leave management
Maintain compensation structures and internal equitable pay frameworks
Ensure compliance with all applicable labor laws and HR requirements
Manage employee records and HR systems
Organizational Systems & Accountability
Design and maintain organization-wide goal-setting frameworks
Track progress and hold leaders accountable for priorities and outcomes
Develop systems for gathering user feedback & input and measuring impact
Build workflows and decision-making processes that are clear, efficient, and scalable
Identify operational gaps and resolve issues before they become disruptions
Organizational Leadership & Coordination
Supervise and support department and program leaders (as applicable)
Translate organizational vision into actionable plans and structures
Lead organization-wide initiatives, including restructuring and new programs
Align cross-departmental work and ensure priorities are coordinated
Coordinate organization-wide spike events and support event logistics
Coordinate programmatic calendars and space usage to best meet community needs
Internal Communications
Design and manage internal communications systems and cadence
Manage board relations including meeting preparation, materials, and communications
Coordinate all-staff meetings, leadership communication, and information flow
Ensure staff have clear, consistent understanding of priorities and expectations
Oversee organizational policies, handbooks, and internal documentation
Culture, Racial Justice & Leadership Development
Collaboratively strengthen a culture of accountability, care, and respect
Ensure systems support anti-racist, accessible, and inclusive practices
Support and coordinate accessibility and inclusion in all programming
Support racial justice initiatives, anti-harassment training, & inclusive workplace practices
Develop training, leadership development, and staff growth pathways
Organizational Health & Risk
Identify and mitigate organizational and operational risks (non-facilities)
Support crisis response and organizational problem-solving
Ensure policies and systems are consistently applied across the organization
What Success Looks Like
Staff feel supported, understand their work and how it aligns to the organization’s mission & direction, and are treated fairly
Qualifications & Experience
5+ years of leadership experience in HR, operations, or organizational management
Strong knowledge of HR practices, employment law, and people operations
Experience managing teams and cross-functional work
Able to engage in big picture planning and willing to get in the weeds to get things done
Strong systems thinking and creative problem-solving skills
Excellent communication and organizational skills
Commitment to justice and equity, and value mission-driven work
Have an affinity for the arts and understanding of AS220’s mission, vision and valuesLeaders are aligned, accountable, and effective
Goals are defined, outcomes are tracked, and impact is articulated
Communication is clear and trusted
The organization has fewer emergencies and handles them well when they arise
The Artistic Director is supported to drive the organizational vision and strategy
Important Context
Creative freedom requires structure and process to be effective. This role ensures that the people doing the work are supported by systems and expectations that are clear, equitable, and functional.
This is not a corporate HR job. AS220 is a mission-driven, community-based arts organization. The systems exist to support, not restrict, artists, staff, and community, and must be rooted in our values.
Benefits
• Fully paid for health insurance and life insurance; voluntary vision & dental insurance.
• Online Healthiest You (https://www.healthiestyou.com/) membership (teladoc platform)
• A generous paid time off policy (starting at 20 days per year)
• Supportive, racially just workplace culture
• Benefits associated with access to AS220’s programs
To apply
Please email your resume and cover letter to jobs@as220.org by 5 PM on Thursday, May 14th, 2026.
