We are a nonprofit, volunteer-driven membership organization supporting older adults who wish to age in place—surrounded by community, dignity, and mutual care. Through a growing network of local villages, we foster meaningful connections and provide practical support that empowers older adults to thrive.
Nationwide, the Village Movement is inspiring older adults who want to remain – and live a full life – in their homes and communities. Over the span of over 20 years, older adults have created more than 300 Villages. A Village is a self-governing and self-supporting local community of mutual support, where neighbors help neighbors to thrive. In a Village, comprehensive support and social engagement helps people to enjoy lives that are both independent and connected. The promise of the Village model for our own community led a group of neighbors in Providence, RI to form The Providence Village in 2015. Its success led the Board to restructure itself in 2019 as The Village Common of Rhode Island (TVCRI), a statewide network of villages. Ten additional villages have formed, and local volunteers are organizing others. TVCRI is a hub, serving members and volunteers across Rhode Island. Villages are in Aquidneck Island (Newport, Portsmouth, Middletown), Barrington, Bristol-Warren, Burrillville, Cumberland, Edgewood, Glocester, Jamestown, Providence, Warwick, and Westerly. TVCRI today serves more than 700 members in practical ways such as providing transportation and helping with errands and home repairs. We also offer many social activities and opportunities to make a difference by volunteering. Indeed, volunteers make our member experience possible. A committed corps of over 500 volunteers, more than half of whom are also members, is involved in every aspect of Village operations, management and governance. Our culture is practical and aspirational, rooted in core values of mutuality, generosity and inclusivity, and it drives our vision and commitment to being a hub committed to servicing all. At The Village Common of Rhode Island (TVCRI), we believe aging is a journey that is best traveled together.
Position Overview
We are seeking a compassionate, detail-oriented Data Support Administrative Coordinator reporting directly to the Executive Director. This role is essential to the smooth functioning of our back-end operations and the heartbeat of our member experience. You’ll be the friendly voice on the phone, the steady hand behind our data systems, and a vital connector between our central office and village communities. This is a paid position.
Key Duties
Support Hub Service Coordinators
● Help coordinate volunteer assignments and member services
● Answer incoming calls with warmth and professionalism
● Provide information, guidance, and support to members and volunteers
● Handle inquiries with patience and diplomacy
Database and Systems Management
● Maintain accurate member and volunteer records in Club Express
● Assist with database updates, reporting, and troubleshooting
● Ensure data integrity and confidentiality
● Assist with database integration
Village Communication
● Liaise with the hub and local village leaders to support communication needs
● Support village events and communications as needed
● Assist with scheduling, email correspondence, and document management
General Administrative Support
● Help prepare materials for meetings, trainings and outreach events
● Other duties as required
What You Bring
● Strong organizational skills with attention for details
● Strong computer and database proficiency (Club Express experience a plus)
● Strong interpersonal skills and a diplomatic, patient demeanor
● Flexibility and a willingness to adapt to evolving needs
● A heart for community and a belief in aging better together
Why Join Us
At TVCRI, you’re not just taking a job—you’re joining a movement. You’ll work alongside passionate volunteers and staff who believe in the power of mutual support. You’ll help shape a more inclusive, connected experience of aging in Rhode Island. And you’ll be part of a team that values kindness, purpose, and possibility.
Education
A bachelor’s degree or equivalent is required.
TVCRI is an Equal Opportunity Employer. We believe that our organization must reflect our goals for diversity in our Villages and that a diverse organization where everyone feels comfortable being themselves will be a long-term advantage. We welcome all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.
