Empower Immigrant Communities at Dorcas International
Education Program Assistant – Are you passionate about providing support to an education program that helps hundreds of students per semester? If so, Dorcas International may be the place for you.
At Dorcas International Institute of Rhode Island, we pride ourselves on creating a welcoming and inclusive environment for all. Our dedicated team of professionals has been empowering vulnerable populations for over 100 years, providing a wide range of wraparound services to help individuals overcome educational, cultural, economic, and language barriers. As a non-profit 501(c)(3), we offer adult education, language learning, job training, employment services, citizenship and immigration services, and more.
Position Overview- The Program Assistant will be providing office support for the Education and Admissions program, including managing client data and office resources. The following are the essential responsibilities:
• Input complete and accurate case information into data system.
• Ensure that accurate, complete and confidential case files are maintained in an organized filing system.
• Assist in the preparation of regularly scheduled reports.
• Update and maintain client distribution materials, office equipment and supply inventory relevant to Education program area.
• Fill in as a Student Support Advisor during testing and registration periods as needed.
• Coordinate and participate in student orientations; Develop, maintain and provide orientation presentation materials to new students.
• Support the department by performing all other duties assigned by the Education Director and the Admissions Director.
• Work independently and self-manage daily tasks and time requirements.
• Check work routinely to ensure accuracy and completeness of all tasks.
• Collaborate and communicate with external partners.
The ideal candidate should have the following qualifications:
• Associate’s degree and two years of experience in related field required.
• Prior experience working with the public in a customer service capacity preferred.
• Fluent in spoken and written English and Spanish required.
• Must be able to work a flex schedule.
• Strong knowledge of office management systems and procedures.
• Knowledge of computers and software applications (FamCare and Laces a plus).
• Proficiency in Microsoft office suite of apps.
• Working knowledge of office equipment.
• Knowledge of customer service principles and practices.
• Cross-cultural sensitivity and competency.
• Excellent written and verbal communication skills.
• Teamwork skills: work co-operatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Organizational skills: ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
• Problem-solving skills: ability to assess problems, identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve issues.
• Ability to work in a fast-paced environment.
• Able to lift 10-20 lbs
Why should you Apply?
• A range of professional development opportunities.
• Comprehensive health and dental benefits.
• Paid time off, including vacation, sick days, personal leave, and 13 paid holidays.
• 403(b) retirement plan with life insurance.
• Full-time position (30 hours/week).
• Position is temporary until June 30th, 2026.
• Hourly rate of $21.00
If you’re ready to make a positive impact by helping individuals achieve self-sufficiency, apply today and join a team dedicated to empowering others!
Interested applicants should click the link to apply: https://diiri.bamboohr.com/careers/33
