Title: Program Manager
Department: Providence Talks
Reports to: Providence Talks Program Manager
Job Description
Summary:
Federal Hill House (FHH) is a nonprofit social service agency in Providence, Rhode Island. Our mission is to help our neighbors in Federal Hill, Olneyville, and the surrounding community thrive, at every stage of life. Our program portfolio includes:
Early learning and parent education for families with children ages 0-8 through our early learning center, Providence Talks, and Family Learning Academy programs;
School age child care and summer learning;
Service learning, workplace readiness, and internships for teens and young adults;
Partnership in a family learning program that provides academic support for children and builds parental capacity to support learning at home;
Food Pantry;
Free income tax preparation;
Community health work; and
An array of services for older adults.
We have two locations; this position is located in Federal Hill based out of our Swiss Street Campus. Please visit www.federalhillhouse.org for more information on our organization.
Job Description Overview: The Providence Talks program is expanding its services to provide comprehensive support to participating families. This new initiative integrates essential family support services to ensure holistic developmental and social outcomes for children. We are seeking two compassionate and dedicated Parent Educators / Family Support Specialists to join the newly formed Family Support Team. These individuals will be certified in parent education and/or be credentialed as Community Health Workers (CHWs). Working directly with families, the team will provide critical support by connecting caregivers with vital health, educational, and social resources, while helping them foster rich language environments and positive developmental outcomes for young children. Essential Responsibilities: Work collaboratively with the Providence Talks team and attend Providence Talks Playgroup hosted in various locations throughout the City of Providence to introduce and offer the program to participating families. Plan/Lead Community Groups for families on topics related to child development to help parents build skills to support their children. Collaborate with the Early Learning Center Director and School Age Program Manager to support families enrolled in those programs. Conduct family assessments to identify strengths, needs and areas where support is needed. Connect families with community-based services including health care, housing, early intervention, child care, and other resources as needed. Maintain accurate and up to date documentation of services, interactions and outcomes using program database (apricot) and tools. Serve as community facing leader to increase program visibility of and engagement throughout the city by leading innovative recruitment efforts, expanding the program’s resource network, and representing the program at relevant community meetings and events. Support overall Federal Hill House external and internal communication strategies (social media, newsletters) by providing media safe photos of families at events and success stories of families in the program. Participate in state and federal level early childhood advocacy efforts as appropriate to employees of a 501c3 organization. Requirements Caring and respect for community members of all ages, backgrounds, and stages of life Strong interpersonal, communication and organizational skills Ability to collaborate with program, administrative and leadership colleagues across FHH departments Community Health Worker Certified and/or hold at least training/certification in a early childhood from a evidenced based program such as Parents as Teachers, Healthy Families America. Knowledge of early childhood development, family systems and community resources in the Providence area. Commitment to child development and helping families thrive. Experience working with families from diverse socioeconomic, racial and cultural backgrounds. Reliable transportation and ability to travel within Providence as needed Ability to clear all required background checks Bilingual English/Spanish strongly preferred Federal Hill House is committed to its diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, pregnancy, national origin, genetics, disability, age or veteran status. This is a salaried, full time position with a 40-hour work week inclusive of a one-hour lunch break daily. FHH offers a comprehensive benefits program with standard paid holidays, two weeks’ vacation, 10 sick days, low employee contributions to health insurance, retirement plan, and life insurance. We are family friendly and offer discounts for childcare for parents on our team. COVID-19 considerations: Federal Hill House requires employees to have received a full dose(s) of COVID-19 vaccine.
