Needs From: BrownEngage

The BH Link is searching for enthusiastic professionals who are looking to make a positive impact in the Rhode Island community! The BH Link is a 24/7 triage facility providing assessment and referral services for adults experiencing mental health and/or substance use crises. The role of the Care Coordination Specialist will be to provide a warm welcome for clients visiting the program, to provide support to the clinical team throughout the client's visit, and to facilitate connections during referral processes.

Roles and Responsibilities:

Assist clients in filling out paperwork, as needed,Provide information about the BH Link for clients, friends, and family.Help to ensure the comfort and safety of clients throughout their visit to BH Link.Monitor facility cameras and help to ensure environmental safety on and around the grounds of the program.Guide clients through safety checks during their entry into the BH Link facility.Assist in facilitating transportation to and from the BH Link facility, as needed.Assure that treatment bays are presentable and safe prior to the transition of a client from the waiting room to the treatment bay.Maintain documentation and logs, as appropriate.Engage in insurance authorization.Consistently assess the needs of the program to determine where support is needed.Provide additional clinical and administrative support as needed.

Desired Skills:

Personable and compassionate in approach.Able to build rapport with clients within a short period of time.Able to apply learned verbal de-escalation techniques with clients in crisis.Works well in a team setting and communicates effectively with other professionals.Proactive and engaged when working with clients and co-workers.Ability to multi-task and prioritize effectively in fast-paced environments.Ability to work on various platforms, including electronic health records.Multilingual professionals are encouraged to apply (and reimbursed accordingly).

Experience and Education:

Minimum associate's degree in human services (or equivalent experience).Preferred 1-3 years' experience in human services (or other relevant experience).

Benefits

Community Care Alliance offers competitive salaries based on experience, skills and performance, a comprehensive benefits package, and great quality of work/life.

Generous vacation, sick time and holidays.Comprehensive medical and dental coverage as well as voluntary vision and AFLAC supplemental coverage.403b with matching after 6 months of employment.Flexible Spending (FSA) and Dependent Care (DCA) accounts.Agency-paid group life insurance; long-term disability.Tuition reimbursement and licensure/certification bonuses.Employee referral program as well as bilingual skills premium.On-site or nearby parking available at most buildings; mileage reimbursement for client and business related use of your personal vehicle.

To apply for this opening please visit our websitehttp://www.communitycareri.organd select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.

About Us

Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.

Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.

Military friendly employer

We're looking for an energetic, upbeat Benefit Specialist to join our Billing Team. The ideal candidate will be reliable and organized, someone who is comfortable maintaining a professional and conscientious demeanor as part of our team as well as working independently.

**This is an Entry Level position**

 Job duties and Expectations:

The right applicant will have worked directly with insurance companies, clients, and multiple service providers within an organization with particular strength in the following areas: 

A basic understanding of medical terminology, medical billing experience, and familiarity with Medicare/Medicaid.Identification and advocacy for individuals regarding eligibility of benefit programs, develop payment plans, and assist clients in completing eligibility forms.Individuals must possess courtesy when working with individuals and maintain confidentiality in accordance with the agency's policies and procedures.Knowledge of third-party behavioral health insurance billing preferred including collections procedures.Exceptional data entry, payment posting skills, and attention to detail.Must possess strong communication skills to outreach to insurance companies, DHS and clients.Experience with 835 Remittance Advice and EOBs. Education and Licensing Requirements:

High School diploma or equivalent required.Some college and/or administrative-focused training and 1 year of experience in a healthcare setting are preferred.Bilingual is a plus. Benefits

 Community Care Alliance offers competitive salaries based on experience, skills and performance, a comprehensive benefits package, and great quality of work/life. 

Generous vacation, sick time and holidays.Comprehensive medical and dental coverage as well as voluntary vision and AFLAC supplemental coverage.403b with matching after 6 months of employment.Flexible Spending (FSA) and Dependent Care (DCA) accounts.Agency-paid group life insurance; long-term disability.Tuition reimbursement and licensure/certification bonuses.Employee referral program as well as bilingual skills premium.On-site or nearby parking available at most buildings; mileage reimbursement for client and business related use of your personal vehicle. To apply for this opening please visit our website www.communitycareri.org and select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.

About Us

Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social, and emotional challenges.

Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.

Military-friendly employer!