Needs From: BrownEngage

Job Title:                     Housing Advocate

Job Location:              Providence and Woonsocket, RI

Reports To:                 Director of Housing Stabilization

Compensation:          Full-time (37.5 hours per week); $26 - $27  an hour, depending on experience, with benefits that include health/dental insurance, 15 paid holidays, accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan with employer match..

ABOUT US: Sojourner House is a comprehensive domestic violence and sexual assault agency that provides residential, educational, and community-based interventions to families and individuals impacted by abuse.  We have offices in Providence and Woonsocket, and programs that operate statewide.  Our goal is to help our clients rebuild their lives, piece by piece, through a variety of services. All of our programs work from the premise that violence is an unacceptable means to solving interpersonal conflict, and we encourage only non-violent methods of working out conflicts.

POSITION OVERVIEW:  Responsible for helping to execute the different components of Sojourner House’s housing program, and provide support to Sojourner House’s larger residential team as well.  The Advocate will primarily provide direct services and programming to clients who are seeking housing or a client of Sojourner House’s rapid re-housing housing program, but the Advocate may provide support as well to the transitional housing, rental assistance, and permanent supportive housing programs.  The Advocate will also provide back-up advocacy support to shelter clients. The Advocate will work alongside other staff of the Residential Housing Program to provide clients with support and empowerment as they seek to rebuild their lives. This position will be based at one of our Providence, RI offices but will regularly split their time between Providence and Woonsocket.

 

PRINCIPAL JOB DUTIES:

●      Provide individual case management services to clients in Sojourner House’s rapid re-housing housing program.  This includes weekly 1:1 client meetings, regular phone check-ins, and periodic visits to their apartment.  Develop action plans with clients that outline goals related to education, employment, child care and maintaining housing.  Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.

●      As needed, provide individual case management services to clients who are trying to access housing through Sojourner House or who have recently left Sojourner House’s housing program.  This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment.  Develop action plans with clients that outline goals related to education, employment, child care and permanent housing.  Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.

●      Assist with housing clinics that are held regularly in Providence, Woonsocket, Central Falls, and West Warwick.

●      Develop and implement programming to benefit clients in the housing program, which can include units statewide.  At a minimum, the advocate will facilitate 1-2 support groups, meetings and/or programs per week that will benefit housing clients and other community members.  The advocate will regularly assess the needs of Sojourner House’s housing clients and offer programs reflective of those needs.

●      Working with the Youth Advocate and/or the Child and Adolescent Clinician to coordinate children’s services and make referrals as necessary for permanent supportive housing families with minor children, which may include but are not limited to:  enrollment in the local school system, art expressive therapy groups, tutoring sessions, play groups, field trips, after school, recreational and enrichment activities, child care and mental health programs.

●      Answer phone calls, conduct intakes of new clients, and provide referrals and information to potential housing clients.

●      Provide advocacy and coverage as needed at Sojourner House’s Drop-In Advocacy Center in Providence.

●      Provide shelter coverage when needed at Sojourner House’s emergency shelter(s).

●      Monitor and implement housing policies and ensure that residents follow these rules and procedures by creating an environment of trust and community.

●      Complete data entry and submit necessary reports as required for grant compliance.

●      Help in the collection of rent from clients in the rapid re-hosuing and permanent supportive housing program.

●      Address the maintenance needs of housing units as needed.  This may include communication with landlords and property management companies to provide repairs.

●      Stay abreast of RI community housing issues by building and maintaining relationships with housing and social service agencies in Providence, northern Rhode Island, and throughout the state.

●      Prepare and deliver community presentations in Rhode Island on issues related to domestic violence and housing when requested.

●      Support Sojourner House’s philosophy of client empowerment and respect for individual choices.

●      Work as necessary with other residential advocates to help supervise volunteers.

●      Perform other duties as requested by the Senior Director of Housing and/or the Sojourner House management team.

EDUCATION:  Bachelor’s Degree in social work, psychology or related field preferred

EXPERIENCE AND SPECIAL SKILLS:    

●      A minimum of two to three years experience in human or social services

●      Familiarity with domestic violence and/or gender issues

●      Must be organized and demonstrate superior leadership skills

●      Proficiency in Spanish is preferred, but not required

●      Computer literacy (Word, Excel, and general Internet skills)

●      Familiarity working with individuals from different cultures and backgrounds

●      Experience developing and delivering community presentations

●      A demonstrated familiarity with LGBTQ, HIV/AIDS, mental health, and/or substance abuse populations

●      Valid drivers license and access to a vehicle in order to facilitate traveling between agency locations

●      Comfort working individually and in teams

●      Innovative thinking to approaching issues of poverty and service delivery

●      Familiarity with social service services in Rhode Island

●      Applicant must pass a background check prior to starting work

●      Ability to work a flexible schedule, including one night a week and one weekend day.

WORK ENVIRONMENT & PHYSICAL DEMANDS

This is a full-time, on-site position. Travel to other offices and agency-owned buildings throughout the state will be required. Evening and weekend hours may be necessary to meet agency needs.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as necessary.

●      This position may involve working with clients who have pets and in spaces where animals, including but not limited to dogs and cats, may be present.

●      Regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands; and talk or hear

●      The employee must be able to carry objects weighing 10-25 pounds occasionally

●      Frequently required to walk and climb several sets of stairs

●      Must have a valid driver’s license and access to a reliable vehicle; frequent travel to other locations is required

●      The noise level in the work environment is usually moderate and the environment is sometimes chaotic

 

TO APPLY

Individuals interested in this position should go to our Careers Portal to submit an application . We ask that candidates share their resume, a cover letter outlining their interest and how they meet the requirements of the role and 2-3 professional references. Please note that references will not be contacted unless an applicant is a finalist for the position, and we will notify you before contacting your references. If you are unable to apply online, applications may also be made via mail by sending the materials to Sojourner House, Attn: HR/Housing Advocate RRH, PO Box 28302, Providence, RI 02908.

Sojourner House is an equal opportunity employer. All applicants will be considered without regard to color, sex, religion, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetics. 

To learn more about our work, please visit us at www.sojournerri.org.

Position Title:  Victim Services Housing Navigator & Property Coordinator

Reports To:  Property & Rental Assistance Program Manager

Location:  Providence and Woonsocket, RI

Schedule: Full-time, 37.50 hours per week

Compensation: Nonexempt, $25 an hour, with benefits that include health/dental insurance, life and long-term disability insurance, paid holidays, accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan.

ABOUT US: Sojourner House is a comprehensive domestic violence and sexual assault agency that provides residential, educational, and community-based interventions to families and individuals impacted by abuse.  We have offices in Providence and Woonsocket, and programs that operate statewide.  Our goal is to help our clients rebuild their lives, piece by piece, through a variety of services. All of our programs work from the premise that violence is an unacceptable means to solving interpersonal conflict, and we encourage only non-violent methods of working out conflicts.

Position Overview: Responsibilities of the Victim Services Housing Navigator & Property Coordinator ("Housing Navigator") include researching and identifying available affordable housing options and establishing strong relationships with potential landlords, housing authorities and management companies. Assist with resolving housing issues for tenants as well as landlords we partner with.  In addition, the Housing Navigator will assist with the following tasks:  move-in/out, lease up, recertification paperwork, tracking of rent payments, and inspections. As needed, the Housing Navigator will assist housing leadership with Medicaid Home Stabilization prior authorizations.

Principal Job Duties:

●       Research and locate area landlords for properties and leasing opportunities of units for Sojourner House Housing programs.

●       Meet with landlords, obtain documentation as needed, complete inspection of units.  Obtain lease, keys and contact information for units.

●       Work with landlords and Operations staff to follow up on issues with rental payments, delinquencies, maintenance and renewals for units.

●       Complete Move-In process – application processing, lease preparation, renter’s education and attending the lease signing.  

●       Complete new client intake paperwork and annual recertifications as necessary.

●       Conduct routine property inspections in accordance with appropriate funding requirements, lease-ups, ensure the landlord is receiving rent payments from both client and Sojourner House, and address program non-compliance issues and evictions as required by Fair Housing standards.

●       Conduct quarterly file reviews for rental assistance compliance.

●       Communicate with housing advocates and landlords to navigate client crisis situations for continuity of care.

●       Work with Housing Leadership to track and submit Medicaid Housing Stabilization prior authorizations as needed.

●       Attend, prepare and actively participate in all Sojourner House required training and/or staff meetings within the building or other training facility. This may include an assignment, preparing an agenda or engaging in problem solving and procedures.

●       Monitor and implement housing policies, and ensure that residents follow these rules and procedures by creating an environment of trust and community.

●       Complete data entry and submit necessary reports as required for grant compliance.

●       Stay abreast of RI community housing issues by building and maintaining relationships with housing and social service agencies throughout the state.

●       Support Sojourner House’s philosophy of client empowerment and respect for individual choices.

●       Perform other duties as requested by the supervisor and/or the Sojourner House management team.

Education:

●       A bachelor’s degree or equivalent experience is preferred.

Experience and Special Skills:

●       Familiarity working with domestic violence and/or gender issues is a plus

●       Excellent verbal and written communication skills

●       Proficiency in Spanish is preferred, but not required

●       Acute attention to detail

●       Proficiency with Google Workspace and/or Microsoft office and good internet search skills

●       Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow

●       Strong interpersonal skills

●       Ability to understand and follow written and verbal instructions

●       Ability to deal effectively with a diversity of individuals at all organizational levels

●       Good judgment with the ability to make timely and sound decisions

●       Ability to work independently and as a member of various teams and committees

●       Versatility, flexibility, and a willingness to work within constantly changing priorities

●       Valid drivers license and a reliable vehicle is required in order to facilitate traveling to properties and between agency locations

●       Applicant must pass a background check prior to starting work, if offered the position

Physical Demands:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as necessary.

●       Regularly required to stand; sit; walk, use hands to finger, handle, or feel; reach with hands; and talk or hear

●       The employee must be able to carry objects weighing 10 – 25 pounds occasionally

●       Frequently required to walk and climb several sets of stairs

●       Must be able to drive; frequent travel to other locations such as potential rental units within the community and local region

●       The noise level in the work environment is usually moderate and the environment is sometimes chaotic

TO APPLY:

Individuals interested in this position should share their resume, a cover letter that details how they meet the requirements of the job via email to holly@thehire.com with the subject line "Sojourner House/Housing Navigator".  If you are unable to apply online, applications may be submitted via mail by sending all of the requested materials to Sojourner House, Attn: HR/Housing Navigator, PO Box 28302, Providence, RI 02908.

Applications will be reviewed on a rolling basis; early applications are encouraged.

CLICK HERE TO VIEWTHIS JOB IN OUR CAREERS PORTAL

Sojourner House is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Title: Relief Advocate (As-Needed)

Job Location: Northern Rhode Island Shelter

Position Info: Hours vary, this is an “as-needed” role that provides coverage evenings, weekends, holidays, and during staff absences.

Reports to: Manager of Human Trafficking Programs

Salary:  $18/hour, eligible to earn paid sick time at the rate of 1 hr paid time for every  35 hours worked.

 About Us: Sojourner House is a comprehensive domestic violence and sexual assault agency that provides residential, educational, and community-based interventions to families and individuals impacted by abuse. We have offices in Providence and Woonsocket, and programs that operate statewide. Our goal is to help our clients rebuild their lives, piece by piece, through a variety of services. All of our prorgams work from the premise that violence is an unacceptable means of solving interpersonal conflict, and we encourage only non-violent methods of working out conflicts.

Position Overview: Responsible for the weekend, evening and/or daily operation of Sojourner House’s Shelter(s), which include a Safe House, shelter for victims of trafficking, and shelter for male-identified victims, as well as the helpline, creating an atmosphere of advocacy where guests are able to heal and redirect their lives. Relief Advocates must be available to work in person at one of our shelter or safe house locations.

TO APPLY:

Individuals interested in this position should go to our Careers Portal to submit an application. We ask that candidates share their resume, a cover letter that details how they meet the requirements of the job, and 2-3 professional references. Please note that references will not be contacted unless an applicant is a finalist for the position, and we will notify candidates before contacting references. If you are unable to apply online, applications may be submitted via mail by sending all of the requested materials to Sojourner House, Attn: HR/Relief Advocate, PO Box 28302, Providence, RI 02908.

Applications will be reviewed on a rolling basis; early applications are encouraged.

CLICK HERE TO VIEW THIS JOB IN OUR CAREERS PORTAL

Sojourner House is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

Job Title:           Director of People & Culture

Location:          Providence and northern Rhode Island (multiple locations)

Reports to:      Vice President of Community Programs & People

Status:              Full-Time

Pay Range:     Commensurate with experience, includes full benefits (health/dental insurance, paid time off, a 401k plan, and an Employee Assistance Program).

Sojourner House is a comprehensive nonprofit organization that serves victims of domestic violence, sexual assault, and human trafficking. The agency has experienced programmatic growth in recent years, and it is approaching 70+ full staff members across different office locations. We are seeking a Director of People & Culture, who will serve as a member of the management team to oversee the operations of an employee human resources function.

 POSITION OVERVIEW

Working with the executive team and program directors, the Director will provide organizational leadership and be the point person to administer the human resources function, organizational cultural, employee engagement, and change management initiatives, agency learning and development, performance management, workforce planning, and compliance. This includes: recruiting, interviewing, and onboarding new employees; managing employee professional development and employee improvement plans; providing on-going training to meet the needs of the staff and various agency programs; managing employee relations; ensuring compliance with federal, state, and local employment laws; monitoring and adapting agency employment policies as needed; assisting with employee benefits (including the agency’s health/dental/401(k) plans); and completing other human resources work as required.

The ideal candidate is a strategic leader who fosters a positive workplace environment across multiple sites utilizing an organized, professional, and grounded approach. They possess the sound judgment and emotional intelligence required to manage complex personnel matters while leveraging the technical HR expertise to drive robust administrative and organizational strategies.

 

PRIMARY JOB DUTIES:

●      Plans, organizes, and controls all activities of the People & Culture department. Participates in developing department goals, objectives, and systems.

●      Develops and administers various human resources plans and procedures for all staff members. 

●      Working with the CEO and Finance department, implements and annually updates the compensation program; working with program leaders,updates job descriptions as necessary; regularly conducts benchmarking; analyzes compensation; monitors the performance evaluation program and revises as necessary.

●      Working with program directors and the CEO, develops, recommends, and implements personnel policies and procedures; maintains agency and employee handbooks on policies and procedures.

●      Develops and maintains records, reports and logs to conform to EEOC regulations.

●      Working with Communications and Operations teams, develops and implementation of an internal communications plan and a culture of collaboration across all agency locations/programs.

●      Manages all steps of the employee lifecycle: Conducts recruitment efforts for all exempt, nonexempt, part-time and temporary workers; places job advertisements; works with supervisors to screen and interview candidates; conducts reference checks; extends job offers; conducts new employee orientations in collaboration with program directors; conducts exit interviews.

●      Coordinates on-going training for staff members, including annual trainings (e.g. workplace safety, sexual harassment); skills-based training (e.g. case management training); and other trainings as needed.

●      Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other meetings. Maintains organizational charts and coordinates with Operations and Communications in maintenance of employee directory.

●      Works with program directors to address any employee performance or disciplinary issue that may arise. Ensures compliance with local and federal laws, regulations, and agency guidelines.

●      Works with staff committees in the creation and implementation of programs that increase employee engagement and build a positive workplace culture.

●      Creates a culture of collaborative problem-solving to design comprehensive solutions. Designs strong change management strategies and proactively addresses solutions, taking control of challenges that arise and collecting feedback from multiple sources to address the problem.

●      Adapts strategies and techniques to resolve individual conflict situations. Provides directors and staff members with robust coaching and resources to help them resolve and prevent interpersonal and team conflicts and adapt to different leadership styles.

●      Evaluates reports, decisions and results of department initiatives in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.

●      Ensures compliance with all federal, state and local employment laws.

●      Duties include management of Sojourner House’s employee benefits, which include health/dental insurance, life and long-term disability insurance, a 401(k) plan, and an Employee Assistance Plan (EAP).

●      Maintain employee personnel files and HRIS, coordinating changes to employee information, and submitting changes to the Finance Department. This includes processing new hire information, terminations, salary changes, benefits management, and leave administration.

●   Other duties as assigned by the management of Sojourner House or as required.

EDUCATION: A bachelor’s degree or equivalent is preferred. Advanced education, including SHRM Senior Certified Professional (SHRM-SCP) or HRCI-SPHR accreditation or equivalent, is preferred.

REQUIRED EXPERIENCE & SPECIAL SKILLS:

●      Five or more years experience working in human resources or a related field.

●      Familiarity with domestic violence, sexual assault, human trafficking programming, and/or human services programming  is strongly preferred.

●      Must have exceptional interpersonal, verbal, and written communication skills, including ability to effectively handle conflict with grace and discretion.

●      Must be organized, flexible, and demonstrate professionalism in the execution of work duties.

●      Must have prior experience developing and delivering presentations and trainings to groups.

●      Must be an operationally strong, steady, emotionally intelligent, and systems-oriented leader capable of running effective and strategic programs.

●      Computer literacy (Google Workspace, Word, Excel, and general internet skills) is required. Experience with managing HRIS systems database is required

●      Experience working with individuals from diverse cultures and backgrounds, including those who may have lived experience of domestic violence.

●      Experience with employment law issues.

●      Comfortable with working in a fast-paced environment, with ability to multi-task and prioritize work.

●      Support Sojourner House’s philosophy of client empowerment and respect for individual choices.

●      Applicants are required to have a reliable car and valid insurance.

●      Applicant must pass a federal and multi-state background check if offered the position.

SCHEDULE,  WORK ENVIRONMENT & PHYSICAL DEMANDS

This is a full-time, on-site position. Travel to other offices and agency-owned buildings throughout the state will be required. Evening and weekend hours may be necessary to meet agency needs.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as necessary.

Regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands; and talk or hearThe employee must be able to carry objects weighing 10-25 pounds occasionallyFrequently required to walk and climb several sets of stairsMust have a valid driver’s license and access to an insured reliable vehicle; frequent travel to other locations is requiredThe noise level in the work environment is usually moderate and the environment is sometimes chaotic

TO APPLY:

Please submit a resume, cover letter, and the contact information for 2-3 references to holly@thehire.com with “Director of People & Culture” in the subject line. Applications will be reviewed on a rolling basis, so early submissions are encouraged. Sojourner House is an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

To learn more about Sojourner House, please visit www.sojournerri.org.

Job Title:           Transitional -Age Youth Housing Advocate

Job Location:    Providence  Housing Office

Reports to:        Director of Housing Stabilization 

Position:           Full-time (37.5 hours per week);$26 to $27an hour, depending on experience, with benefits that include health/dental insurance, paid holidays, accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan with employer match.

ABOUT US: Sojourner House is a comprehensive domestic violence and sexual assault agency that provides residential, educational, and community-based interventions to families and individuals impacted by abuse.  We have offices in Providence and Woonsocket, and programs that operate statewide.  Our goal is to help our clients rebuild their lives, through a variety of services. All of our programs work from the premise that violence is an unacceptable means to solving interpersonal conflict, and we encourage only non-violent methods of working out conflicts.

BASIC FUNCTION:   Working with the Housing Team and the larger residential program, the TAY Advocate will provide direct services and programming to Transitional Age Youth (TAY) in Crisis Housing and Rapid Rehousing clients. Transitional Age Youth are typically between the ages of 18 to 24 and are navigating complex processes as they navigate from adolescence to adulthood, usually without parental support. The Advocate  will shape, organize, and monitor the TAY program, take ownership of relationships with external partners, and lead special initiatives. They will also work alongside other staff of the Residential Housing Program to provide clients with support and empowerment as they seek to rebuild their lives.

PRINCIPAL JOB DUTIES:

Develop, implement, and refine service plans and programming tailored for Sojourner House transitional-age youth (18–24).

Coordinate referrals and partnerships with external providers (housing, education, employment, healthcare, etc.) and serve as the main liaison for those collaborations.

Provide advanced case management for youth with complex needs, ensuring trauma-informed and culturally competent practices.in Sojourner House’s Youth Crisis Housing, Youth Shared Transitional Housing, and Youth Rapid-Rehousing programs.  This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment. 

Develop action plans with clients that outline goals related to education, employment, child care, and maintaining housing.  Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.

Develop and implement programming to benefit clients in the housing programs, which can include units statewide.  At a minimum, the Coordinator will facilitate 1-2 support groups,  workshops, or life-skills training sessions per week that will benefit  Youth housing clients and other community members.  The Coordinator will regularly assess the needs of Sojourner House’s TAY housing clients and offer programs reflective of those needs.

Develop resources (handbooks, guides, curricula) that support youth in achieving independence.

Working with the Family and Child Clinician, and School Based Advocates, coordinate children’s services and make referrals as necessary for families with minor children, which may include but are not limited to:  enrollment in the local school system, art expressive therapy groups, tutoring sessions, play groups, field trips, after school, recreational and enrichment activities, child care and mental health programs.

Answer phone calls, conduct intakes of new clients, and provide referrals and information to potential housing clients.

Provide shelter coverage when needed at Sojourner House’s emergency shelter(s).

Monitor and implement crisis, transitional housing and rapid re-housing policies and ensure that residents follow these rules and procedures by creating an environment of trust and community.

Complete data entry and submit necessary reports as required for grant compliance.

Address the maintenance needs of housing units as needed.  This may include communication with landlords and property management companies to provide repairs.

Provide support to clients in Sojourner House’s Youth Housing Program, including occasional flexibility with work hours to accommodate clients’ schedules and needs.

Stay abreast of RI community housing and TAY-related advocacy issues by building and maintaining relationships with housing and social service agencies in Providence, northern Rhode Island, and throughout the state.

Prepare and deliver community presentations in Rhode Island on issues related to domestic violence, youth, and housing when requested.

Support Sojourner House’s philosophy of client empowerment and respect for individual choices.

Work as necessary with the Volunteer Manager to help supervise volunteers. Provide guidance, training, and consultation to entry-level staff, interns, or volunteers.

Perform other duties as requested by the Sojourner House management team.

EDUCATION:  Bachelor’s Degree in social work, psychology or related field preferred, or equivalent work experience

EXPERIENCE AND SPECIAL SKILLS: 

Minimum 2–3 years of direct case management experience, ideally with youth/young adults or trauma-impacted populations.

Demonstrated experience coordinating across multiple systems (housing, education, employment, healthcare, juvenile justice).

Strong understanding of adolescent and young adult development, including transitional challenges.

Experience with program coordination or development (e.g., running groups, creating resources, liaising with partners).

Strong organizational skills, including data management and reporting.

Ability to lead projects or initiatives independently.

Cultural humility and experience working with diverse populations.

Familiarity with domestic violence, sexual assault, and human trafficking

Familiarity and/or experience with youth homelessness or housing insecurity

Must be organized and demonstrate superior leadership skills

Proficiency in Spanish is preferred

Computer literacy (Google Workspace, Word, Excel, and general Internet skills)

Familiarity working with individuals from different cultures and backgrounds

Experience developing and delivering community presentations

A demonstrated familiarity with youth, LGBTQ+, HIV/AIDS, mental health, and/or substance abuse populations

A valid drivers license and access to a vehicle to facilitate traveling between the agency’s multiple locations

Comfort working individually and in teams

Innovative thinking to approaching issues of poverty and service delivery

Familiarity with social service services in Rhode Island

Applicant must pass a federal and state background check if offered the position

Ability to work a flexible schedule, including occasional early evening and weekend hours

 

PHYSICAL DEMANDS:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as necessary.

Regularly required to stand; sit; walk, use hands to finger, handle, or feel; reach with hands; and talk or hear

The employee must be able to carry objects weighing 10 – 25 pounds occasionally

Frequently required to walk and climb several sets of stairs

Must have a valid driver's license and reliable vehicle to use for work purposes; frequent travel to other locations within the community and local region is required

The noise level in the work environment is usually moderate and the environment is sometimes chaotic

 

Property Maintenance Technician

Reports To: Facilities Lead

Location: Rhode Island

Schedule: Monday-Friday, 9:00 a.m. - 5:00 p.m.

Status: Full-Time | Non-Exempt

Compensation: Starting at $25- $28hour, commensurate with experience.

About Us

Sojourner House is a comprehensive victim services agency that provides a variety of services including shelter, transitional housing, and permanent housing. We have offices in Providence and Woonsocket, and programs that operate statewide. Our goal is to help clients rebuild their lives, piece by piece, through a variety of services. All of our programs work from the premise that violence is an unacceptabel means of solving interpersonal conflict, and we encourage only non-violent methods of working out conflicts. Our mission is to promote healthy relationships by providing culturaly sensitive support, advocacy, housing and education for victims and survivors of domestic violence, sexual assault, and human trafficking; and to effect systems change. Our organizational values are rooted in commitment, innovation, trust, and empowerment. To learn more about our work, please visit. www.sojournerri.org. We are also active on social media at @sojournerri.

Make an Impact Every Day

We're looking for someone who takes pride in quality workmanship and understands that maintenance is about far more than fixing buildings.

At Sojourner House, every apartment you prepare, every repair you complete, and every property you help maintain creates a safe, welcoming place for survivors and families rebuilding their lives after domestic violence, sexual assault, human trafficking, homelessness, and housing instability.

This isn't just about completing work orders.It's about helping preserve homes, protecting our housing portfolio, and ensuring every resident has a place they can feel safe calling home.

You'll work independently throughout Rhode Island while partnering closely with Property Management, Operations, contractors, and vendors to keep our residential communities operating at their best.

If you're someone who enjoys solving problems, takes ownership of your work, and wants to make a meaningful difference every day, we'd love to meet you.

What You'll Do

No two days look exactly the same, and that's exactly what makes this role rewarding.

You'll spend your time:

Property Maintenance & Repairs

●       Performing drywall installation and repair

●       Interior and exterior painting

●       Bathroom fixture replacement and repairs

●       Minor plumbing repairs

●       Minor electrical troubleshooting

●       Carpentry and finish work

●       Door, lock, and hardware repairs

●       Cabinet and countertop repairs

●       Flooring repairs and replacement

●       Window and screen repairs

●       Appliance installation and replacement

●       Furniture assembly and installation

●       Caulking and weatherproofing

Unit Turnovers

●       Preparing apartments for new residents

●       Completing punch list items

●       Painting and patching walls

●       Replacing damaged fixtures

●       Deep cleaning as needed

●       Conducting final quality inspections

●       Ensuring every apartment is clean, safe, and move-in ready

Preventative Maintenance

●       Conducting routine property inspections

●       Identifying maintenance concerns before they become larger issues

●       Monitoring building systems

●       Reporting safety concerns

●       Inspecting common areas

●       Assisting with seasonal preventative maintenance

Grounds & Exterior Maintenance

●       Mowing and trimming

●       Removing litter and debris

●       Maintaining walkways and entrances

●       Assisting with snow and ice removal

●       Performing seasonal exterior maintenance

Emergency Maintenance

●       Participating in a rotating on-call schedule

●       Responding to emergency maintenance requests

●       Assessing maintenance issues

●       Coordinating vendors when necessary

●       Responding on-site when immediate action is required

Daily Operations

●       Traveling throughout Rhode Island between multiple properties

●       Completing work orders accurately and on time

●       Documenting completed work within agency systems

●       Maintaining tools and equipment

●       Communicating proactively with supervisors

●       Providing exceptional customer service to residents and coworkers

●       Respecting confidentiality while working in occupied homes

What Makes Someone Successful Here

This role is a great fit for someone who:

●       Takes pride in producing high-quality work.

●       Notices details that others overlook.

●       Works independently while staying accountable.

●       Enjoys solving problems instead of avoiding them.

●       Adapts quickly when priorities change.

●       Communicates professionally with residents, coworkers, vendors, and contractors.

●       Treats every property as if it were their own.

●       Understands that maintenance is part of creating dignity and stability for the people we serve.

●       Represents Sojourner House with professionalism and respect at every location.

What You'll Be Bringing Must-Haves

●       High school diploma or GED

●       Five (5) or more years of verifiable residential or property maintenance experience

●       Experience performing repairs across multiple trades

●       Valid driver's license and reliable personal vehicle (company vehicles are not provided)

●       Ability to work independently while managing multiple priorities

●       Comfortable using smartphones, tablets, Google Workspace, and Buildium

●       Ability to lift and carry up to 50 pounds

●       Ability to bend, kneel, climb stairs, and occasionally climb ladders

●       Ability to safely navigate occupied residential properties and construction environments

●       Ability to work indoors and outdoors in varying weather conditions

Nice to Have

●       OSHA 10 or OSHA 30 Certification

●       EPA Lead-Safe Renovation (RRP) Certification

●       Lead Abatement Certification

●       HVAC experience

●       Electrical, plumbing, or carpentry certifications

●       Affordable housing or nonprofit property maintenance experience

●       Bilingual English/Spanish

The Details

●       Full-time, Monday through Friday, typically 9:00 a.m. – 5:00 p.m.

●       Daily travel throughout Rhode Island is required.

●       Reliable personal vehicle required.

●       Participation in a rotating after-hours and weekend on-call schedule.

●       While many calls can be resolved remotely, some emergencies require responding to a property outside normal business hours.

Ready to Make an Impact Every Day?

Please send a resume and cover letter to Holly Wentworth at holly@thehire.com  with the subject line “Sojourner House/Property Maintenance".  Applications will be reviewed on a rolling basis, so early submission of materials is encouraged.  No phone calls, please. 

Sojourner House is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To learn more about Sojourner House, please visit our website:  www.sojournerri.org.