Needs From: BrownEngage

Reentry Campus Program Office Assistant Job Description

Part-Time Position

 

Reports to: Director of Operations

Position Overview: The Office Assistant at the Reentry Campus Program (RCP) provides essential administrative and clerical support to help ensure the smooth operation of the office and success of RCP’s programs. This role plays a key part in supporting the organization’s mission to remove barriers to higher education and economic opportunity for individuals impacted by the criminal legal system.

Key Responsibilities:

Front Office and Client Support: Greet and assist program participants, visitors, and partners in a welcoming, respectful manner. Answer phone calls, emails, and in-person inquiries, providing general information and referring to appropriate staff. Maintain a clean, organized, and inclusive front office environment. Administrative & Clerical Duties: Perform data entry, file management, and document preparation with a high level of accuracy and confidentiality. Support the scheduling of appointments, meetings, and workshops for staff and program participants. Maintain and order office supplies; track inventory and ensure availability of necessary materials. Prepare printed materials for outreach, orientations, and events. Program & Staff Support: Assist staff in organizing and tracking participant records, intake forms, and academic progress documentation. Support logistics for events, trainings, and conferences. Help coordinate communication between participants and RCP staff. Take notes during internal meetings and assist with follow-up tasks as needed. Technology & Communication: Help manage shared calendars, Zoom links, and technology setup for meetings or workshops. Provide basic support for participants accessing digital tools and online platforms. Other Duties as Assigned:

o   Provide flexible support to meet evolving organizational needs and contribute to a positive, mission-driven workplace culture.

 

Preferred Qualifications:

Strong interpersonal and communication skills; able to interact with people from diverse backgrounds with empathy and professionalism. Experience with Microsoft Office Suite, Google Workspace, Salesforce and basic data entry. Organized, reliable, and detail oriented. Prior experience in community-based organizations or reentry services is a plus.

To apply send cover letter and resume to maria@reentrycampusprogram.org 

Position Summary:
The Reentry Campus Pathway Coordinator (Inside) supports incarcerated individuals at the Rhode Island Department of Corrections (RIDOC) with their postsecondary aspirations and work with individuals as they prepare to transition back into the community. This role helps students offering guidance and resources to promote academic and vocational success during and after incarceration.

Key Responsibilities:

Academic Advising & Support Meet with incarcerated individuals to provide guidance on course selection, program options, class scheduling, and study strategies. Support students in obtaining high school diplomas, GEDs, and college transcripts. Assist with navigating financial aid. Transition & Barrier Navigation Assess environmental and personal factors that may impact academic success. Connect students with resources that address life management barriers (e.g., personal, social, or behavioral challenges). Collaborate with internal and external partners to develop effective discharge and transition plans. Program Coordination Organize and support college visitation days and on-site testing within RIDOC. Evaluate students’ readiness for academic testing, identifying any concerns or obstacles. Maintain accurate and up-to-date student files and records in Salesforce. Collaboration & Communication Foster relationships with correctional staff, educators, program providers, and partner organizations. Work closely with internal team members, attending meetings, trainings, and contributing to collaborative planning. Communicate clearly and professionally via phone, email, and in person with students, colleagues, and supervisors. Document all relevant activities and data in a timely and accurate manner.

Preferred Qualifications:

Bachelor’s degree in social work, education, or a related field, or equivalent combination of education and experience. Experience in academic advising or case management preferred. Strong organizational, time management, and problem-solving skills. Excellent written and verbal communication skills. Demonstrated ability to work effectively with diverse populations, particularly individuals facing socioeconomic disadvantages. Proficient with Google Workspace and Salesforce Ability to work independently while contributing to a team; adaptable, dependable, and proactive. Bilingual (English/Spanish) highly desirable.

Work Environment:

This position is based inside the Rhode Island Department of Corrections and requires direct engagement with incarcerated individuals. Occasional travel and flexibility may be required.

The Reentry Campus Program provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

How to apply: Send resume and cover letter to maria@reentrycampusprogram.org